Has Key Account Selling in Financial Services Reached the Tipping Point When It Comes to Sales Comp?

Posted by Jason Brown on Tue, Jan 15, 2019

This blog post was originally published on ZS's financial services blog, The Exchange.

Recently, I was talking with a financial services leader about how his company’s large account sales process has evolved over the years. Among other things, his company sells investment and financial service offerings, such as U.S.-based 401(k) record-keeping, to very large companies where the buyer might be making a decision on behalf of tens of thousands of employees.


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Is Your Complex Incentives Plan Holding You Back?

Posted by Richard Smith on Mon, Jul 09, 2018

“Life is really simple, but we insist on making it complicated.” -Confucius

The same can be said for sales compensation. Incentive compensation plans are often far too complex. This complexity is usually the result of trying to make the plan fair or trying to please every stakeholder. In turn, this complexity makes these plans difficult to understand. Salespeople are busy. They spend most of their day visiting customers, and that’s what we want them to be doing. We also want that time with customers to be focused on the things that leadership believes will improve their performance and the company’s performance.


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A Practical Guide to Sales Compensation After Natural Disasters

Posted by Ekaterina Mamyshev on Tue, Sep 26, 2017

Natural disaster events, such as the recent hurricanes affecting the Gulf Coast and Southeast, have a profound impact and cost on people’s lives in those regions. The recovery efforts will undoubtedly take months, if not longer, as people pick back up and begin rebuilding their lives. In many cases, natural disasters will impact jobs in both direct ways, such as tourism, and indirect ways, such as customer impact for salespeople. While it may not be top of mind in the immediate aftermath of a hurricane or other natural disaster, questions soon surface about how to treat salespeople impacted by such events.


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Four Ways to Customize Your Incentive Plan

Posted by Mike Martin on Wed, Sep 20, 2017

Mayank Gupta co-wrote this blog post with Mike Martin.  

Over the past couple of years, there has been significant buzz within compensation circles around customizing and personalizing incentives. The motivating factors range from accounting for multiple generations in the workforce to accounting for local differences in salesperson geographies. One insurance company went so far as to have its salespeople set their own goals. The result was a 10% higher forecast than headquarters was expecting, along with a more empowered sales team. 


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Do Optimal Sales Compensation Plans Differ By Generation?

Posted by Chad Albrecht on Tue, Jun 13, 2017

Much has been said about generational differences, and the starkest contrasts have been drawn between baby boomers and millennials, who represent the two ends of the workforce age spectrum. But how can we know whether these differences are true differences that will carry into the future, or whether they’re simply due to their age? After all, baby boomers—now stereotyped as individualistic and work-centric—were once known as the “hippie” generation that traveled en masse to Woodstock to commune with hundreds of thousands of like-minded people.


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