Everyone Wants Direct Access to Healthcare Customers, but When Will It Become Too Much?

Posted by Peter Manoogian on Thu, Aug 08, 2019

As broader debates about healthcare in America dominate headlines, a quieter revolution is already taking place in how it’s delivered to customers. Not a week goes by without news of a health plan, provider or digital health company promising to give consumers more options and greater access to healthcare services. These actions, taken together, have collective, transformational potential. For example, in recent weeks:


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The Three Value-Based Reimbursement Design Flaws that Frustrate Providers the Most

Posted by Peter Manoogian on Mon, Jul 01, 2019

 

Zander Magee co-wrote this blog post with Peter Manoogian. Josh Lacey also contributed to this blog post.

This is the second blog in a three-part series on value-based reimbursement programs.

In our last post detailing providers’ experiences with value-based reimbursement (VBR) programs, we described the first improvement opportunity for health plans: developing a deeper understanding of provider organizations.


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Three Topics That Dominated the AHIP Conference, and Two That Did Not

Posted by Peter Manoogian on Thu, Jun 27, 2019

Harbinder Raina and Colin Russi co-wrote this blog post with Peter Manoogian.

Executives from the nation’s largest insurance companies gathered in Nashville last week at the annual America’s Health Insurance Plans (AHIP) Institute & Expo conference. We attended the event, and here are our thoughts on what was (and wasn’t) discussed.


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How Providers Experience Value-Based Reimbursement, and What It Means for Health Plans

Posted by Peter Manoogian on Tue, Jun 04, 2019


Shruti Rangnekar co-wrote this blog post with Peter Manoogian. 

In a prior post, I explained how health plans must redirect their efforts to optimize and transform their existing provider value-based reimbursement (VBR) programs. As the decade of the “value-based space race” comes to a close, many health plans have successfully planted their flag and have taken giant steps toward shifting payment models away from purely fee-for-service.


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What Will HIPAA-Compliant Voice Assistant Programs Mean for Health Plans?

Posted by Peter Manoogian on Mon, Apr 15, 2019

It seems like a week doesn’t go by without Amazon making news in healthcare. Most recently, the tech giant announced that Alexa, its AI-driven voice assistant, now has HIPAA-compliant features. This will enable consumers to access their individual health information via voice command in a manner that complies with U.S. health privacy laws. 


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