One Road Warrior’s Review of Two New Ways to Get Around

Posted by Glenn Hollister on Tue, Apr 05, 2016

Like many consultants, I travel a lot for my job.  Because I work in the travel industry, I am unlike many frequent travelers in that I don’t always use the same suppliers. Part of my job is to stay abreast of trends in the travel industry, so when I hear about something new or different, I try to check it out on one or more of my trips. Recently, I’ve tried a couple of interesting services in the ground transportation space: Silvercar and O'Hare Personal Valet. Both meet longstanding traveler needs with new customer experience models. 


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B2B Is the Place to Be! (Part 2)

Posted by Kunal Shah on Tue, Mar 01, 2016

I spent my last few blogs describing Why Uber and Airbnb Are About to Hit the Jackpot … Again! and that B2B Is the Place to Be! Only a small share of travel startups deliberately focus on the B-to-B segment, and although I understand some of their rationale for not targeting this audience, I still believe that there is great opportunity in this area waiting to be captured—and a distinct need for innovation.


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Open Booking Will Change the Travel Industry for the Better, but Maybe Not the Way You Think

Posted by Geoff Renaldo on Wed, Sep 30, 2015

Open booking will ultimately have a major impact on the way travelers, agencies and suppliers interact, but maybe not in the way that is currently envisioned. I don’t think the majority of corporations will ever fully embrace an open-booking travel policy (otherwise known as managed travel 2.0), but I do think the presence of competition will trigger innovation in two key areas: data exchange standards and mobility. This innovation would close the gap in the booking experience between leisure and corporate travel.


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Why Uber and Airbnb Are About to Hit the Jackpot … Again!

Posted by Kunal Shah on Wed, Aug 19, 2015

You can’t seem to get through one travel industry meeting without hearing the words “Uber” and “Airbnb.” In fact, at this year’s GBTA Convention, execs from both Uber and Airbnb presented before more than 6,000 attendees. And they certainly have earned their spots at the speaker’s podium. This year, Uber was valued at $50 billion, besting companies like FedEx and DIRECTV. Valued at $20 billion, Airbnb is boasting similar financial success and now ranks third among its hospitality competitors, very closely behind Hilton and Marriott, with respective values of $28 billion and $23 billion. These are staggering figures compared to any company in any industry at any stage! But what if I told you that both companies can still look forward to huge potential revenue and margin upside from the most attractive segment of all! From where, you wonder? The answer is simple – corporate travel.


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