What companies can learn from my son's school's response to COVID-19

Posted by Kunal Shah on Thu, Apr 23, 2020

This article originally was published on Forbes.com.

Access COVID-19 resources

Clear, decisive and continuously improving: You’re probably thinking that I’m describing a well-known company, but I’m actually describing my son’s preschool, specifically its response to the novel coronavirus pandemic. What was it about how the school responded that was so impressive? And what can companies learn from this? Here are three key components of their success:


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As Tourism Rebounds, Revenue Management and Sales Must Collaborate Better

Posted by Mike Francis on Wed, Apr 08, 2020

Marios Prokopiou co-wrote this blog post with Mike Francis.

For more ZS insights on the impact of COVID-19, visit zs.com/COVID19.

While everyone’s attention is rightly focused on managing immediate responses to the COVID-19 outbreak at this time, in the coming weeks at least some of that attention will begin to shift to developing and executing a recovery plan. And although it’s uncertain what the recovery curve will look like – for both the economy in general and the travel and transportation industry in particular – what is certain is that organizations that have close collaboration between revenue management and sales functions will be better positioned for profitable growth through the COVID-19 recovery and beyond.


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Adjusting Revenue Management Strategies During the Travel Industry's Recovery

Posted by Evan Gray on Tue, Apr 07, 2020

Marios Prokopiou co-wrote this blog post with Evan Gray.

For more ZS insights on the impact of COVID-19, visit zs.com/COVID19.

The widespread lockdowns in response to the threat of COVID-19 have forced the travel industry into uncharted territory. But as peaks from pre-lockdown start to pass, and as local and national governments consider long-term solutions to manage the spread, demand will begin to gradually recover, and airlines will incrementally restore capacity. During this likely recovery period revenue management teams will need to fundamentally change their short-term strategies, models and metrics.


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How Coronavirus Will Reshape U.S. Airlines: Network Implications

Posted by Kunal Shah on Mon, Apr 06, 2020

This article originally was published on Forbes.com.

For more ZS insights on the impact of COVID-19, visit zs.com/COVID19.

It’s hard to see the light at the end of the tunnel for the airline industry right now. Unprecedented capacity cuts, employee furloughs, cash constraints and government bailouts in the wake of the coronavirus pandemic are dominating the news. And rightly so – the staggering and sudden impact is unfathomable, and the situation continues to evolve every day. The cruel irony that the industry was recording all-time profits just weeks ago makes it even harder to digest.


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How Coronavirus is Impacting In-Person Meetings, and How Sales Teams Can Adapt

Posted by Steve Marley on Thu, Mar 12, 2020

Amidst the global outbreak of COVID-19, companies and governments have taken almost unprecedented steps to limit its spread, from cancelling all travel, mandatory work-from-home requirements and even shutting borders. The virus has affected everyone to various degrees, directly or indirectly.


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