Breaking the Dependence on Sales Managers for Coaching

Posted by Dan Frey on Thu, Sep 03, 2015

When I joined ZS Associates 13 years ago, we had around 400 people. Now we’re almost 10 times that size. We’ve changed a lot over the years. I joined as a generalist, a role that is increasingly rare as our people have become more specialized. This specialization has been one of the secrets to our competitive success as it’s helped us improve both efficiency and quality.

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