Pratap Khedkar co-wrote this blog post, the second in a series on ZS’s 2018 AI in Healthcare study, with Paul Darling.
We trust artificial intelligence to navigate commuters around real-time traffic and pitch in when it’s time to cook dinner, and it’s even being called on to tackle the ever-looming laundry pile (for those who can afford the hefty price tag). AI also is well on its way to autonomously steering cars and landing airplanes, although most consumers don’t feel comfortable completely foregoing human judgment when people’s lives are at stake.
We’ve found that that pretty much sums up how patients feel about AI’s potential role in healthcare delivery. They’re OK with AI taking on certain tasks, but they want the diagnoses and treatment decisions left in their physicians’ hands.