To Succeed With Offshoring, Deal With the Human Side of Change

Posted by Rajat Jain on Tue, Oct 29, 2019

Brian LeFebvre co-wrote this post with Rajat Jain.

Offshoring has become very common, either with an external partner, or with companies setting up their fully owned capability. While offshoring provides several benefits, the most common has been cost containment. Most enterprises don’t realize offshoring’s full potential, however, and it’s usually because of human, not practical challenges. Shifting a company’s capabilities to another location and culture is a major transformation. Preparing a business to deal with any transformation requires a deliberate change management process that directly addresses the emotions involved. Following are some aspects to consider for a successful onshore-offshore working model.

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