As pharma prepares for a ‘new normal,’ patient needs come first

Posted by Jessica Jarvis on Wed, Apr 22, 2020

Pratap Khedkar and Ganesh Vedarajan co-wrote this blog post with Jess Jarvis.

Access COVID-19 resources

The COVID-19 pandemic is bringing a lot of uncertainty and turmoil to the life sciences industry, and more broadly across the healthcare ecosystem. But it also has inspired new ways of thinking, collaborating and operating a business—all at a pace that we’ve never quite seen before. To understand the key challenges that manufacturers currently are facing, we invited 14 senior industry leaders to participate in a virtual roundtable, the first in ZS’s Determining the Way Forward After COVID-19 series. One simple question was at the core of every topic we discussed: How can we do what’s best for the patient?


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Is the Answer to Better Inside Sales Outside Health Care?

Posted by Jessica Jarvis on Mon, May 12, 2014

When pursuing multi-channel innovations, health care can learn a lot from outside the industry. This notion was underscored at the recent American Association of Inside Sales Professionals Leadership Summit, a cross-industry gathering on how to design successful inside sales teams. At it, I collected inspiration from beyond health care.


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