What Insurance Agents Do (and Don’t) Have in Common With Taxi Drivers

Posted by Peter Manoogian on Thu, May 25, 2017

Ever try to hail a cab in New York on a rainy day (especially before ride-sharing apps came along)? It’s nearly impossible because taxi drivers—whose payouts are 100% fare-based—achieved their income target sooner in the day because of high demand. Research demonstrates that drivers will work the least on rainy days and the most on nice days when fares are hard to find.


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Kicked Out of the Club: The Case for Increased Personalization

Posted by Peter Manoogian on Thu, Mar 03, 2016

Confession: I used to frequent dance clubs fairly regularly in my early 20s. The atmosphere and music energized me. I loved hitting the dance floor and even had a signature move. (It’s true. Ask my friends.)

These days, the only club I frequent is at an airport. While they both serve alcohol, they’re very different experiences. I mostly go “clubbing” when I travel overseas because my gold frequent flier status grants me access to partner airline lounges.


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What Firms Can Learn From the Slow Adoption of ACA Insurance Exchanges

Posted by Peter Manoogian on Thu, Nov 05, 2015

Here in the Northeast, the seasons are changing. Between the foliage, the switch to standard time and the closing of the baseball season (sorry, Mets fans!), fall is officially upon us.


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Evolution or extinction? The four ways brokers are responding to market shifts

Posted by Peter Manoogian on Thu, Jun 04, 2015

Have you heard?

Sales (and the function of the sales rep) is changing rapidly. If you’re reading this, the answer to my above question is very likely “yes”. This notion is widely accepted whether one is selling for a software company, industrial manufacturer, or a financial services institution.


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Can Insurance Brokers ‘Like’ the Carriers They Work With?

Posted by Peter Manoogian on Wed, Feb 18, 2015

Maybe you’ve heard, we’ve had a bit of snow this month in Boston. Sunday was no different. A blizzard brought the total February (yes, only February) snowfall to 90 inches, making 2015 the second-snowiest winter in Boston history (already).


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