Social Seller Journey: Engaging Today’s Digital B-to-B Buyer

Posted by Brandon Mills on Mon, Apr 11, 2016

This is the seventh post in a series based on a ZS social selling survey of 125 sales leaders.

As has been well documented through recent research, social media is changing the way that B-to-B customers buy: 75% of B-to-B buyers are influenced by social media, according to Frost & Sullivan; 74% of B-to-B buyers conduct more than half of their research online before buying, Forrester Research has reported; and 57% of the purchase decision-making process is completed before a customer engages a sales rep, according to CEB.


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